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5,185,329 people

have helped

raise £273,919,826

for

4,890 charities

using Justgiving
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How it works

Donations made through Justgiving are processed in real time by our banking partners Barclays. Funds are paid into a legal trust account and transferred to the recipient charity at the end of every week.

We automatically reclaim Gift Aid on all donations made by UK taxpayers. Funds received from HMRC are paid into a legal trust account and transferred to the recipient charity at the end of every month.

We provide our member charities with detailed reports on all money donated and raised by their supporters.


Here’s a diagram that shows what happens to your money:

Diagram showing donations with Gift Aid

 

How we make money

We charge 5% commission on gross donations (donation + Gift Aid), plus VAT. Card transaction fees are passed on to you at cost price.

Here is a table illustrating how commission, transaction fees and VAT affect donations made through Justgiving:


  Visa
Credit Card		 MasterCard
Credit Card		 Maestro / Solo Debit Card Visa Delta / Visa Electron Debit Card
Donation £10 £10 £10 £10
Tax Reclaim £2.82 £2.82 £2.82 £2.82
Justgiving commission @ 5% of donation + Gift Aid £0.64 £0.64 £0.64 £0.64
VAT @ 17.5% £0.11 £0.11 £0.11 £0.11
Visa credit card fee @ 1.34%* £0.13   -  
Mastercard credit card fee @ 1.4%*   £0.14    
Maestro/Solo debit card fee @ £0.22*     £0.22  
Visa Delta / Electron debit card fee @ £0.23* -     £0.23
Total cost to charity £0.88 £0.89 £0.97 £0.98
Net donation £11.94 £11.93 £11.85 £11.84
* This fee is charged by our card processing partner, Barclays.

Our member charities pay us a monthly subscription charge of £15 per month to appear on our site.

What we do for our fees

We provide:

  • • automated donation processing
  • • automated Gift Aid reclaim (we were the first to do this!) 
  • • remittance of funds to charities every week 
  • • a sophisticated online reporting system for charities that provides data in real-time
  • • an HMRC audit trail, maintained for at least 7 years
  • • a free helpdesk manned by real live people to answer all charity and donor enquiries by telephone and email

Even after deduction of our fees, charities receive around £12 for every £10 donated, which represents a huge saving in time and cost over offline fundraising.

Charities are missing out on more than £400 million per year because Gift Aid is not always reclaimed on donations - Justgiving reclaims Gift Aid on 100% of eligible donations so our charity partners never miss out (source: BACS Payment Schemes Limited).

Fundraising costs in the UK average between 15% and 25% (source: www.charityfacts.org). So Justgiving’s 5% represents excellent value, especially for smaller charities with limited resources. Our 4,500+ charity partners agree!

Before we came along, many charities were unable to capture donations online at all because creating and maintaining a cutting-edge, secure fundraising site is a complex and costly process. Now every charity in the UK can provide online fundraising services with no upfront costs and at no risk whatsoever. And Justgiving continues to invest heavily in technology development for the benefit of all charities. 

In addition to providing a vehicle that raises many millions of pounds for worthy causes, we provide the UK charity sector with world-class online charity tools, 41 people with a livelihood and the UK economy with an efficient and worthy small business.

Our 2004 Charity Times Fundraising & IT Services award stated that we are: “A company that can reasonably claim to have transformed the face of donating in the UK”.  

If you’d like to talk to us about our fees, please feel free to contact us.
Justgiving — Fundraising made easy