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Contact us
Whether you're fundraising, donating or managing your charity account, we're here to help.
Get support online 24-7
Most popular questions:
- What are Verified by Visa and MasterCard SecureCode?
- How does Gift Aid work?
- How does the money I've raised get to the charity?
- Find out about fundraising as a team
Send us an email
You will receive a personalised response from our support team.
Call us
You can speak to our dedicated support team on the following number:
UK
0845 078 2063 (Monday to Friday 9am to 6pm, and fundraisers/donors can also contact us on weekends 9am to 5pm)
Australia
(02) 8417 3025 (Monday to Friday 9am to 5pm, AEST/AEDT)
Ireland
015530176 (Monday to Friday 9am to 6pm, and fundraisers/donors can also contact us on weekends 9am to 5pm)
Press enquiries
If you have a press enquiry or question, please get in touch by emailing our PR team.