Our 5% fee goodness
Charities pay a 5% fee on donations (which we take from the Gift Aid we reclaim) and in return we help them raise more money, more efficiently. By leaving the costly and time-consuming stuff to us, they can spend more time, energy and money on doing good.
Here’s what we’re busy doing for our 5% fee
- Running, monitoring 24/7 and constantly improving JustGiving’s technology so it can handle high levels of traffic while meeting the latest security and banking standards.
- Constantly creating new fundraising tools and services for charities, at no extra cost.
- Taking full responsibility for the Gift Aid we claim on charities’ behalf, being regularly audited by HMRC.
- Providing dedicated customer service for charities and their supporters, giving prompt and expert advice.
- Giving charities full access to their data, helping them track and analyse their fundraising success.
- Providing free training and support to charities (especially the small ones) on how to raise even more online.
- Giving you a clean, junk-free experience. We’ll never spam you, sell you anything or pass your personal details on to a third party. Ever.
Here’s how we charge our 5% fee
- You donate £10 and we send it to your charity that week.
- We reclaim Gift Aid from the government (which takes a month), adding £2.82 to your donation.
- We take our 5% fee (+VAT) from the Gift Aid, with credit/debit card/PayPal charges, and send all the rest to the charity. So for every £10 you give, the charity gets almost £12, and they get it faster.
| Your donation |
£10 |
| Gift Aid + supplement |
£2.82 |
| Our 5% fee |
£0.64 |
| VAT @ 17.5% |
£0.11 |
| Credit card fee @ 1.45% |
£0.15 |
| Total cost to charity |
£0.90 |
| Total donation |
£11.92 |
- Debit card (16p),
- PayPal (1.6%),
- Visa Delta/Electron (23p),
- business credit cards (1.85%),
- business debit cards (30p).
If your donation isn’t eligible for Gift Aid, we take our 5% fee from your donation. Because over 85% of donations through JustGiving are eligible for Gift Aid, charities always end up raising more with us.
Charities also pay a monthly subscription fee of £15 + VAT for our service. http://charities.justgiving.com/what-charities-say-about-justgiving/