Analytics & insight
Likes: Graph analytics, algorithms & Dan Ariely
The analytics & insight team are award-winningthought leaders in their field, with a scientific approach to the world of giving. They collaborate with top UK academics and industry professionals, focusing on how we can use advanced machine learning, psychology and big data to increase generosity.
Content & social media
Likes: Avocados, pop bangers & big hair
The content & social team bring our brand to life. Whether writing product copy, a blog or updating our Facebook and Twitter, they’re here to make sure we communicate clearly and continue to inspire fundraisers and charities with original stories and ideas.
Customer support
Likes: Sunny holidays, festivals & tea
The experts on all things JustGiving, our customer support team are much more than a helpdesk. Cheerful and passionate about helping people support the causes they care about, the CS team offer personalised advice to customers, and take a proactive approach to giving feedback to the business.
Design
Likes: Trainers, denim & gifs
Our resident creatives turn our ideas into consistent, mobile-responsive, awesome looking products. They’re full of original, imaginative ideas, with an obsessive eye for detail, an abundance of artistic talent and a worrying preoccupation with what they put on their feet.
Finance
Likes: Spreadsheets, football & bad animations
With less focus on traditional accounting and more on business development, the finance team is integral to the strategic evolution of JustGiving. Dealing with money that’s heading off to do amazing things, the team delivers a best-in-class service both internally and to our clients.
Marketing
Likes: Sci-fi, running & wedding plans
A small, forward-looking band of marketers with a growth hacking, try everything, nothing is impossible attitude. The team is always thinking about how we can attract new users and keep them coming back as we take the platform into multiple new markets.
Partnerships
Likes: Living in London & travelling the world
The partnerships team are the driving force behind growth at JustGiving, spreading the word about what we do to charity, corporate, event and technology partners. They provide expert advice and analysis to help partners raise more, ensuring we’re known globally as fundraising specialists.
People team
Likes: A good poached egg & a daily lunge
The people team take our culture seriously. They bring in exceptional people and are always looking for innovative ways to help JG’rs share their skills and learn from each other. Focussed and highly creative, they’re more interested in fuelling momentum than writing policies and procedures.
Product
Likes: Burritos, magnets & moving fast
Working across the business and pulling all our teams together, the product managers are focused on building the best possible experience for all our customers. Testing ideas and learning quickly, they anticipate what our customers might need in future as well as what they need right now.
Service operations
Likes: Techy jokes & nice dinners
A diverse bunch with one key focus: performance and stability. Quick to react and calm in the face of a tech emergency, the team spans everything from DevOps to service management, ensuring that things are always working as they should.
Technology
Likes: Smashing bugs & fragging colleagues
Our multi-disciplined tech team are progressive, fast-moving and passionate about what they do. They’re self-motivated and innovative, learning from their mistakes as well as their successes in a lean, agile, process-light environment.
UX
Likes: Workshops, skiing & falling over at yoga
Rational, curious, experimental and calm, the UX team makes sure that our users’ needs are always represented. They know that thoughtful UX design can help us hit our business goals, and they simplify processes so that our products are always logical and easy to use.