Help is available online and through live chat
We are here to help when you need assistance, advice, or tips to solve a problem. Our online help database is full of articles designed to answer the most common questions people have about using JustGiving. Can't find an answer for your particular question there? All is not lost, we have experts who are on hand to help you over live chat.
How can I get help via chat?
If you are raising money for or donating to a charity click here, for a personal cause click here, or if you work at a charity click here to visit the correct help section for your question. To launch live chat click on the button.
Live chat available from 9am-6pm (GMT)