Following their retirement to Seydikemer in Turkey, Tony and Ginette are the first people to step in and assist others in times of crisis.  Ginette  recently  had  to  undergo  emergency  brain  surgery  at  the  Letoon  Hospital  in  Fethiye.   Without  the  skills  of  the  surgeon  in  charge  and  the  speed  at  which  the  trauma  team  reacted the outcome  could  have  proved  fatal. 

With Tony's constant care Ginette is  making  a  recovery  which  will  take  time, but the stress upon both of them  during  this  period  of  recovery is debilitating ;   Stress  that  has  been  compounded  by  the  failure  of  their  insurers  to  provide  indemnity.   Having  taken  the  sensible  precaution  to  insure  for  medical emergencies, the realisation that the large costs incurred would not be settled by insurers could  only  inhibit  Ginette's  chances  of  a  speedy  recovery.  I find  myself,  as  an  insurance  professional  of  over  35  years, embarrassed at the  way  they  have  been  treated  by  their  insurers. 

I would ask that each of us try to imagine the situation in which both Ginette and Tony find themselves and how each of us would wish our friends, colleagues and family  to react in similar circumstances.

For the sake of clarity Cornish Insurance had no part in providing, recommending, or giving advice in respect of the policy in question.