The objects of the CIO are to relieve the needs of individuals who are awaiting or have undergone heart and / or lung transplantation and their families and individuals affected by serious cardiac and respiratory conditions by providing non-clinical emotional, practical and general health and wellbeing support designed to improve their health and wellbeing, reduce isolation and support recovery, in particular but not limited to the following:- Peer support from people with lived experience, both face-to-face and online, helping patients manage anxiety, isolation, and emotional distress; Practical support, including patient hampers containing essential items such as toiletries, tea, coffee, biscuits, and comfort resources to assist their stay during hospital care; Family support, including resources for children visiting hospital, to help maintain family contact and reduce stress; and Where resources allow, assistance with accommodation near transplant centres to support families staying close to patients during recovery.