Disabled drivers are being told "nothing can be done." That's not true. support a tool fixes that.

When Motability changed the rules for disabled customers in April 2026, people started being told "nothing can be done" about decisions that affected whether they could keep their car. That was wrong. Disabled customers have legal rights. Most never use them because the system is confusing and the language is off-putting.

Disabled Driver Voice (disableddrivervoice.org) fixes that. It is a free tool. You answer some plain English questions about your situation. The tool builds a formal letter for you, addressed to Motability and Direct Line, that asks them to take your disability into account when they apply their rules to you. They have a legal duty to listen. The letter puts your situation on the record. If anything goes wrong later, the letter is your protection.

It takes 5 to 15 minutes. Nothing you type is stored or shared. You save the letter as a PDF and send it yourself.

I built this in my own time, using my own equipment, after the Drive Smart announcement made it clear that disabled customers like me were going to lose out unless we spoke up. I have multiple sclerosis and drive using hand controls. The Motability car is how I get out of the house.

Important: This is a personal project, not a registered charity. Donations are not tax-deductible and Gift Aid does not apply. No one is paid to work on the tool.

Donations keep the tool online, free, and up to date. Anything beyond that goes into making it better and building new free tools for disabled people facing similar problems. If donations exceed those costs in any year, the surplus goes to a UK disability charity. The amount and the charity will be published on this page each year.

If the tool helped you and you can spare something, thank you. If you can't, it stays free.