What were the issues you needed our help with? Service users were able to write in their own words any additional comments in this section; we recorded some of the extracts

“Tasc helped me with my appeal” “I would have been lost without TASC and they were friendly and informative I would be lost without their service and value them as part of the community”

“Debts and benefits advice was not easily available in my area ” Tasc were able to help us.

“Benefits forms, health assessment appeal and rent issue. I don’t know what I would have done without the help from TASC. What an invaluable service these girls do.”

“I had part of my lung removed and was very ill indeed I needed help with DLA or PIP as it was then, I was very grateful for the help I received from the different staff they were so attentive and pleasant”

“What can I claim for as I have come out work?”

“When we got the help it was like a weight lifted off your shoulders just by someone knowing what they were doing as am not good filling in forms I was proper making myself ill worrying. But after seeing TASC I felt a lot better just by them listening to me, carnt thank them enough”

“Any questions you asked they could answer or they would make an appointment for the following week”

“TASC helped me to receive payments to bury my son. I was stressed and depressed and worried that I would not be able to give him a funeral. They also informed me on other entitlements to but not aware. TASC is a wonderful service to the Northwood Community it is an invaluable service to those that are struggling with everyday living"

“Because of the way the government are treating people I was suicidal I was alone and desperate for help Going to TASC was fantastic they listened to me and helped me with my forms. Without their help and support I would have taken my own life and I carnt thank them enough. I would highly recommend their services”

“My son and I needed help to fill out forms for personal independent payments Tasc gave support and helped us understand the forms, without their support my son and I would not have been able to fill out the form which would have resulted in him not receiving payments for his disability”