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"The National Bat Helpline provides an emergency service for bats and people who encounter them. The helpline staff and volunteers engage with over 11,000 people every year, they are able to advise and educate in a way that would be difficult by any other means. Its critically important that this service is maintained and improved in order to make sure we don’t lose the huge gains made in bat conservation over the last decade." - Chris Packham, Bat Conservation Trust President.
The National Bat Helpline is a small team devoted to 'helping people, helping bats'. We are here to help the 11,000 people who contact us each year, and countless more through our bespoke online information hub. From those finding injured and grounded bats, community leaders wanting more information about bats, householders with bat roost questions, building/planning professionals and people who want support reporting a bat crime, our vital advice service empowers people like you around the country to help their local bats. As a result, thousands of bats and their roosts are saved every year.
The Helpline relies on the hard work and dedication of hundreds of volunteers. This includes bat carers who rehabilitate injured bats, Natural England bat roost visitors who help homeowners with bat roosts and volunteers that answer phones on our emergency Volunteer Bat Care Helpline.