At LRSN we provide a listening ear in times of crisis, anxiety, and stress, we are committed to delivering a service that is responsive, non-judgemental, and confidential and treats all those using it with fairness and equality.

We maximise opportunities to make our service accessible by offering multiple and varied pathways in line with the farming and rural community needs , we provide a caring and compassionate service to understand, help, and advocate on behalf of those in need.

We endeavour to act in ways that respect the dignity, uniqueness, and intrinsic worth of every person; those whom we serve, our supporters, our donors, our volunteers, our staff, and all those we work with.

We are constantly evolving and developing to build our skills to maintain and improve the service we provide