Anna's Story

My priest mentioned that I should go to the foodbank, but I didn’t think anyone could help me. I finally got to the point where there was no other choice. When I walked through the door of the foodbank I felt hopeless, alone and ashamed. And, to be honest, I wasn't expecting much.

It’s a busy place and I could have done without the queueing, but all the volunteers were warm and friendly. One of the team introduced me to Paula, one of their debt advisors. She sat down with me and listened to me tell my story.

The foodbank was different; I found so much more than just food. Paula provided expert advice. And hope that things could change. We booked some follow-up sessions in and step by step, Paula helped me with the eviction, my benefits, my other debts and budgeting. Our situation was complex and challenging. But she never gave up .

Without the foodbank and the support from Paula, I would be very lost. Her support made me feel much stronger. She was there for us when no one else was. She is a truly amazing person. Her support, along with the tireless support of the Foodbank team, has changed everything.

From my first foodbank visit in 2023 to now, my life couldn’t be more different. Without the foodbank we would be homeless. Now we have a place to live, we have enough money to afford food and clothes and we’ll soon be free of debt. The end is in sight. The foodbank is like my family. There is no shame there, just hope.

You Can Offer Hope

This winter, more families in Ealing will walk through our doors in crisis. Through your generosity we can reach them with compassion, food and practical support. Your kindness gives hope to each and every person who walks through our door.