Story
We are Watford’s leading advice service – a local independent charity serving our community, helping thousands of people every year to overcome the problems they face. We are here for everyone and reach out across Watford. Volunteers are at the heart of the service we provide.
Here to help you
We can all face problems that seem complicated or daunting. We believe no one should have to face problems alone. We’re here to listen and advise, not to judge, and to help you find a way forward.
We provide free and confidential advice on all issues, including benefits, energy, housing, money, debt, relationships, immigration and discrimination, and support people in crisis situations.
You can rely on us because we are confidential, independent and totally impartial. We work to expert advice standards.
Here to speak up for you
Every day we see the problems people in Watford face. We use this insight to help you by lobbying for changes in the policies and practices of national and local government, and companies, that cause these problems. We speak up for you.