Pendleside exists to promote and enhance quality of life for people with life-limiting illnesses, their families and carers; by delivering specialist and holistic palliative care, which addresses their individually assessed physical, psychological, social and spiritual needs. Our care is planned and continually monitored to ensure appropriateness as needs may change. Effective communication with our service users, their families and their carers is fundamental to our relationship with them. Their confidentiality, privacy, dignity and choice are respected at all times. Our multi-disciplinary approach facilitates integrated support in our inpatient, day service and outpatients and community services; in collaboration with other local care providers. Care is underpinned by relevant research, best practice guidance and professional codes of practice. Our care is free of charge to those we serve.