Story
<p><span style="color: #666666; font-size: 10px; line-height: 14px; background-color: #ffffff;">The lowdown is a registered charity providing free and confidential counselling, information and support services to 12-25 year olds. We also provide support to parents, carers and professionals who are concerned with the welfare of young people. Based in the heart of Northampton's town centre, they have a dedicated and fully trained team of staff and volunteers. They hold the original PQASSO Quality Mark and are currently working towards the SAIG quality mark. To make sure they continue to deliver high standards, they are members of the British Association of Counselling Practice (BACP) and Youth Access and are affiliated to Advice UK.</span></p>
<p><span style="color: #666666; font-size: 10px; line-height: 14px; background-color: #ffffff;">The lowdown have over 20 years of experience in supporting young people and </span><span style="color: #666666; font-size: 10px; line-height: 14px; background-color: #ffffff;">pride themselves on understanding what's important to young people and stay in close touch with their concerns, issues and interests.</span><br style="color: #666666; font-size: 10px; line-height: 14px; background-color: #ffffff;"><br style="color: #666666; font-size: 10px; line-height: 14px; background-color: #ffffff;"><span style="color: #666666; font-size: 10px; line-height: 14px; background-color: #ffffff;">Since opening their doors in 1989, the lowdown has supported thousands of young people who have told them their lives have changed for the better.</span></p>
<p><span style="color: #666666; font-size: 10px; line-height: 14px; background-color: #ffffff;">The lowdown provides a confidential service. The only exceptions to this are the legal requirements of declaring Terrorism and Drug Trafficking offences and Safeguarding issues. Safeguarding policies mean that in exceptional circumstances, they will disclose information where they believe a young person or those known to them have been or may be in danger. (They will endeavour to gain prior consent from the individual before doing this). The lowdown does not insist on obtaining service user contact details, therefore disclosure may not be possible. </span><span style="background-color: #ffffff; color: #666666; font-size: 10px; line-height: 14px;">In all other circumstances, they will not pass on any service users information to anyone outside the agency unless it is at the service users request.</span><span style="color: #666666; font-size: 10px; line-height: 14px; background-color: #ffffff;"> </span></p>
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