In 2018/2019, the guests at the shelter commented on how the environment and atmosphere was safe, calm and stable. Not only do people get a bed for the night, they are also provided with a hot evening meal, breakfast, toiletries, towels, underwear and a shower.
Being a guest at the shelter was great. I was made to feel welcome and it was a good place to be. I was gutted in a way when I found permanent accommodation. - Guest