Founded in 1906, Neighborhood House is one of the oldest human services agencies in the King County region. In addition to the benefits of the services they have provided for over 100 years, their goal is to remove barriers and change oppressive systems that are causing poverty.

One of those stories, Ephraim, a rideshare driver saw a huge drop in income when COVID hit. Fortunately, the federal government extended unemployment to gig workers. Unfortunately, the Employment Security Department was not equipped to serve people that didn't speak English or have computer literacy.

Neighborhood House advocated with them to:

Add a language line,

Hire bilingual staff, and

Revamp their website.

After Neighborhood House helped Ephraim secure unemployment, they paid for Ephraim's Commercial Driver's license. He now makes $55/hour driving a truck.