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How our fees work

Fundraising Fees

JustGiving deducts a 5% fee from each donation made through the site. In return we help people raise more money, more efficiently. By leaving the costly and time-consuming stuff to us, charities can spend more time and energy on what they do best - changing more lives.

Here's what we're busy doing for our 5% fee

  • Running, monitoring 24/7 and constantly improving JustGiving's technology so it can handle high levels of traffic while meeting the latest security and banking standards.
  • Constantly creating new fundraising tools and services for charities, at no extra cost.
  • Taking full responsibility for the Gift Aid we claim on charities' behalf, being regularly audited by HMRC.
  • Providing dedicated customer service for charities and their supporters, giving prompt and expert advice.
  • Giving charities full access to their data, helping them track and analyse their fundraising success.
  • Providing free support to charities (especially the small ones) on how to raise even more online.
  • Giving you a clean, junk-free experience. 

Here’s how we charge our 5% fee

  1. You donate £10.00, we deduct our 5% fee along with any card charges from our payment partners, and send the rest to the charity that week.
  2. We boost your donation by 25% by reclaiming Gift Aid from the government - it usually takes about a month. We then deduct our 5% fee and automatically send the rest over to the charity,
  3. So for every £10.00 you give, the charity gets £11.74.

Here's how it works in a bit more detail:

 

Your donation

+ £10.00 

5% fee on the donation

- 50p

Card-processing fee @ 1.25% *

- 13p

Our 25% Gift Aid boost

+ £2.50

5% fee on the Gift Aid

- 13p

Total donation

(Total cost to charity

£11.74 

76p)

* Charges vary depending on whether you use a credit or debit card (1.25%) or PayPal UK (1.45%)

Currently, UK charities also pay a monthly subscription fee of £15 + VAT or £39 + VAT for our service. Learn more in our Charity Terms and Conditions.

Crowdfunding fees

It's completely free to sign up and create a Crowdfunding Page and there is no platform fee. We'll send everything you raise to you, but there will be some standard processing costs deducted from each donation.

 



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Contains OS and National Statistics data © Crown copyright and database right (2018). Contains Royal Mail data © Royal Mail copyright and database right (2018).

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