Princess Alice Hospice

Amount Raised


Number of Runners


A Brief History


Princess Alice Hospice is an end of life hospice which provides free specialist care to tens of thousands of people across parts of Surrey, South West London and Middlesex.


The Hospice has been running for over 30 years and their mission is to grow the number of people that they can support, with hopes of delivering outstanding care to those that need it. They receive limited NHS funding with 78% of their funding coming via voluntary donations and fundraising. The support of community groups is instrumental to them as they raise vital funds for the hospice.


The charity organises a variety of events throughout the year to help raise valuable funds, including their annual Santa Run Series. The runs take place in three different locations over a two-week period every December.


The Goal


In 2017 Princess Alice Hospice raised over £55,000 through their Santa Runs, leading them to take the next step and grow their Campaign in 2018. They went from two to three locations and set themselves the ambitious target of increasing their event fundraising target by 18%, making the goal to raise £70,000.

“The introduction of a dedicated microsite and integrated JustGiving Leaderboard made the experience more dynamic for participants. Increased media activity and use of social media added to the mix – fostering a community feel about the entire event.”


Angela Grimes, Deputy Director of Fundraising

Their Solution


The charity began their 2018 activities off by setting up a new Campaign Page on JustGiving. They then reached out to their existing fundraisers, directing them all to the Campaign Page, so they could easily Fundraising Pages linked to the campaign. Princess Alice wanted fundraisers to do this as having the pages connected to the campaign made it easier for staff to track overall funds raised in their JustGiving Reports. It also meant that fundraisers and supporters could visit the Campaign Page any time to see how much others were raising and encourage a little friendly competition.

For the first time, the charity also created a dedicated microsite to register people to the Santa Runs. The microsite provided all the on- the-day information that runners needed, plus it shared plenty of fundraising tips and advice that was designed to help runners reach their fundraising targets. They also included a JustGiving Button, which prompted new runners to set up a Fundraising Page for the run when they signed up. The button was placed on the microsite’s confirmation page and within the post-registration thank you email. It resulted in an impressive 130 new JustGiving Fundraising Pages. Princess Alice Hospice also showcased the top 10 fundraisers on their microsite using the JustGiving Fundraising Leaderboard widget.

The final key aspect of their 2018 Campaign was to grow awareness and engagement within local communities. The charity regularly reached out to their local newspapers and radio station asking for press coverage of their event. In addition to local media, they used social media to share running stories, ask questions and post running polls. They wanted followers to feel as though they were directly involved in making the Santa Run events a success.


Their Success


In total their 2018 Santa Runs raised an incredible £75,600. This was over £10,000 more than their original target. They had an outstanding 1,328 runners sign up to take part across the three runs, with their oldest participant being aged 88.

Thanks to the extensive press coverage in their local media outlets, they found that they had created an enhanced sense of community surrounding the runs. People local to each of the runs wanted to actively get involved and as a result more people than ever shared fundraising stories and pictures both online and with the charity.


Find out more

Learn more about our Digital Services offering and
read extra tips and insights:

JustGiving Digital Services Agency

Key reasons to encourage team fundraising