Our 5% fee goodness

Charities pay a 5% fee on donations (which we take from the Gift Aid we reclaim) and in return we help them raise more money, more efficiently. By leaving the costly and time-consuming stuff to us, they can spend more time, energy and money on doing good.

Here’s what we’re busy doing for our 5% fee

• Running, monitoring 24/7 and constantly improving JustGiving’s technology so it can handle high levels of traffic while meeting the latest security and banking standards.
• Constantly creating new fundraising tools and services for charities, at no extra cost.
• Taking full responsibility for the Gift Aid we claim on charities’ behalf, being regularly audited by HMRC.
• Providing dedicated customer service for charities and their supporters, giving prompt and expert advice.
• Giving charities full access to their data, helping them track and analyse their fundraising success.
• Providing free training and support to charities (especially the small ones) on how to raise even more online.
• Giving you a clean, junk-free experience. We’ll never spam you, sell you anything or pass your personal details on to a third party. Ever.