Cookies

What is a cookie?

A cookie is a small file, typically of letters and numbers, stored by your internet browser. Cookies help us provide you with a good experience on our site and allow us to make it more efficient.

In accordance with the E-Privacy Directive (May 2012), we’re asking you to consent to the way we use cookies.

Changing your JustGiving cookie settings

There are two types of cookie that you can choose not to allow us to use - social media cookies and personalisation cookies. Opting out of these cookies will limit the features available to you on JustGiving.com. If this is what you’d like to do, untick the two consent boxes on this page.

A few things to note:

  • We use cookies to run key processes such as making a donation, and to make our website easier to use. If you choose not to allow the optional cookies listed below, you won't be able to use certain parts of JustGiving.com.
  • We will only use social media cookies and the personalisation cookie if you consent to their use, by leaving a tick in the two boxes below.
  • You can change your settings at any time by clicking on the cookies link that's at the bottom of every page.
  • If you change your settings, you may want to delete the cookies that were added to your computer before you made the change. You can do this using your browser settings.
  • We use a cookie to remember your cookie settings. This means that if you delete all your cookies through your browser, you’ll have to update your JustGiving cookie settings again. You’ll also need to do this if you use a different computer or smartphone, computer profile or browser to the one you usually use.

The following information outlines all of the cookies we use on our website.

Cookie Details

Cookie How long is it on your computer? What is it for?
Strictly necessary
JustGiving.com forms authentication (.GG_AUTH, .GG_AUTH_ID) The length of time you’re on the site. It’s deleted when you leave or logout. It allows you to log in to your account and to donate.
ASP.NET session state (ASPNET_SessionId) The length of time you’re on the site. It’s deleted when you leave. It allows you to donate and to make a fundraising page.
Charities website forms authentication (CHBranding) The length of time you’re on the site. It’s deleted when you leave. It allows a charity to log in to its account.
Load balancing - HTTP (BIGipServerjustgiving.com_pool) The length of time you’re on the site. It’s deleted when you leave. When you’re visiting the http site, it makes sure you are on the correct server, so you can use the core features of the site.
Load balancing - HTTPS (BIGipServerjustgiving.com_443_pool) The length of time you’re on the site. It’s deleted when you leave. When you’re visiting the https site, it makes sure you use the correct server, so you can use the core features of the site.
Performance
Google Analytics (_utm cookies) Indefinitely, unless you delete it. It allows us to monitor the use of the site.
Visual Web Optimizer One month. It allows us to test different versions of features, using JavaScript.
Multivariate testing cookie (MultivariantViews) One month. It allows the site to remember your preferences when we’re testing different versions of features.
Feature options (FeatureOptions) One year. It allows the site to remember your feature configuration when we’re testing different features.
Social media
Social media (Facebook, Twitter, LinkedIn, Google+) Indefinitely, unless you delete it. It allows us to integrate the site with social media networks.
Targeting
Cognitive Match (visitorId) Indefinitely, unless you delete it. It allows us to suggest donation values and charities to support, based on the way you use JustGiving.